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Our Returns Policy  

Your satisfaction is important to us. That’s why we give you a 30 day money-back guarantee. If for any reason you are unhappy with your purchase, return it to us in its original unused condition within 30 days from the date of invoice. We will provide a full refund for the price of the item. Shipping charges will not be refunded. This guarantee does not apply to bulk orders.

Bulk Orders

A bulk order is an order for 10 or more units of the same product. Bulk orders are final and can not be returned except in the case of defect.

Instructions for Return
  1. Print out and complete a copy of our Returns Form.
  2. Package the item(s) and Returns Form in the original shipping box.
  3. Ship the package to the address on the Returns Form.
  4. Please allow 7-10 business days for us to process your return and one to two billing cycles for a credit to appear on your statement.

    Don’t forget to put your return address on the package. It’s a good idea to get shipping insurance. We can not be responsible for items lost in shipping.

Damaged or Defective Items

We do our best to provide a high quality product. Unfortunately, sometimes errors occur. If the item you receive is damaged or defective, we apologize for any inconvenience this may cause you. Please send us an e-mail at orders@gardenscribe.com describing the problem and we will do our best to provide a replacement as soon as possible.
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